Christian Llagas
UX Design, Research and Content Strategy
Hello! I’m a seasoned UX practitioner with a focus on research, content strategy and making good design happen in complex environments.
My approach to design
I love being the connective tissue between strategy and execution. I’m at my best during the formative stages of a project - working with clients to articulate their goals, helping teams make sense of what's being asked of them and charting the way forward.
I have a proven track record of delivering on all sorts of design projects. My specialty is in content-heavy projects - large-scale content migrations, enterprise CMS implementations (I’ve worked with Sitecore, Adobe EM, Contentful, Drupal), but throw any client challenge my way and I’ll make it happen.
Special skills
Scoping and project planning
Workshop facilitation
Stakeholder management
Client management in consulting environments
Strategy development and visioning
UX design and research
Content design and content strategy
Prototyping and iterative testing
Implementation and continuous improvement
Things I’ve worked on recently
2022-2023
UX Lead - Discovery and Delivery Design lead to define and implement the carbon accounting process for NSW Government
2021
Research and Service Design Lead - Understanding the CPA (Certified Practicing Accountants) student learning experience
UX and Content Strategy Lead - Design and content migration of In The Black, CPA's magazine for accounting professionals
UX and Content Strategy Lead - Design and content migration of the Nintendo Australia website onto a new headless CMS solution (built on Contentful)
2020
UX and Content Strategy Lead - Design and content migration of South East Water onto Adobe Experience Manager
Nintendo
Australia
Content Strategy & UX Design
Carbon Zero Accelerator
Research, Product Design & Delivery
South East
Water
Content Strategy & UX Design